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Data Security Notice: Meltdown and Spectre Remediation

In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence of any use of these exploits on any PoliteMail system. CVE-2017-5715 branch target injection CVE-2017-5353 bounds check bypass CVE-2007-5754 rogue data […]

PoliteMail for Outlook 4.7 User Guide

Welcome to PoliteMail 4.7 This pdf explains how to use the PoliteMail add-in software for Microsoft Outlook. PoliteMail enables 1 to 1 email marketing, newsletters and measured communications using Outlook and Exchange. PoliteMail adds response tracking, personalized broadcast messaging, professional style HTML templates, mailing list management, plus email metrics—all to the world’s most popular email […]

Too many email addresses?

When to utilize the features of PoliteMail lists. Q:  Is there a maximum number of email addresses that can be added to the “To, Cc and/or Bcc” fields of an Outlook email message? A:  There is a maximum of 500 recipients (email addresses) in Outlook 2016/Office 365 version. Does this matter if I am using […]

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Suddenly can’t access the PoliteMail tools using any of the buttons in Outlook?

Microsoft made a change to Outlook which impacts all COM add-ins, here’s how to fix it. Microsoft’s most recent Office update disables folder homepages in Outlook and as a result prevents PoliteMail users from being able to access Settings, Lists, Content, Campaigns or Results using the PoliteMail buttons. The earliest affected version is Microsoft Office […]

Understanding PoliteMail Tracking Modes

PoliteMail offers three tracking modes, Aggregate, Individual and Anonymous. Aggregate Tracking and Individual/Anonymous Tracking are like apples and oranges. You are still tracking your total audience participation, but in very different ways. Aggregate mode tracks the email message, Individual and Anonymous modes tracks the recipients. In Aggregate, every device and browser is counted, so when […]

Inserting videos in tracked messages

Q – Can I insert a video in a tracked email? A – Yes, you can add a video thumbnail and link the playable video. Outlook doesn’t currently allow videos to be embedded to play within an email message, but you can use PoliteMail’s “Add Image” feature to add a video thumbnail to your email and […]

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