Data Security Notice: Meltdown and Spectre Remediation

In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence of any use of these exploits on any PoliteMail system. CVE-2017-5715 branch target injection CVE-2017-5353 bounds check bypass CVE-2007-5754 rogue data […]

PoliteMail for Outlook 4.7 User Guide

Welcome to PoliteMail 4.7 This pdf explains how to use the PoliteMail add-in software for Microsoft Outlook. PoliteMail enables 1 to 1 email marketing, newsletters and measured communications using Outlook and Exchange. PoliteMail adds response tracking, personalized broadcast messaging, professional style HTML templates, mailing list management, plus email metrics—all to the world’s most popular email […]

Too many email addresses?

When to utilize the features of PoliteMail lists. Q:  Is there a maximum number of email addresses that can be added to the “To, Cc and/or Bcc” fields of an Outlook email message? A:  There is a maximum of 500 recipients (email addresses) in Outlook 2016/Office 365 version. Does this matter if I am using […]

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Understanding PoliteMail Tracking Modes

PoliteMail offers three tracking modes, Aggregate, Individual and Anonymous. Aggregate Tracking and Individual/Anonymous Tracking are like apples and oranges. You are still tracking your total audience participation, but in very different ways. Aggregate mode tracks the email message, Individual and Anonymous modes tracks the recipients. In Aggregate, every device and browser is counted, so when […]

Sending yourself and your colleagues test messages

Q – Can an email message be tested before sending it to a large group of recipients? A – Yes, we recommend using our Preflight Test Send feature. The Preflight Test Send feature allows users to test a completed message prior to sending. Users can check the design and flow on both desktop and mobile, […]

Scheduling tracked messages to send at specific date and time

Q – Does PoliteMail have a delayed send feature? A – Yes, it is called a Scheduled Send. The Scheduled Send feature in PoliteMail allows users to schedule a tracked message to be sent at a future date and time. The message gets sent from Outlook and is then held on the PoliteMail Server and […]

Check your audience size before sending by using Get Recipient Count

This is a great tool to use before sending a tracked message. You can verify the total number of recipients before sending a tracked email and make sure that everyone is included. Like the Preflight Test Send  – this is a great tool to check before sending a tracked email. To check the recipient count of […]

How to Edit Template Content

To modify the content in your template, first place it into your Outlook editor from the Template Builder. Use PoliteMail > Add Image to add or replace images Modify text and colors using the Outlook controls Links are tracked automatically A responsive template will automatically stack columns based upon the size of the display area. […]

PoliteMail Best Practices

Sending email via your Outlook Outbox If you are required to send PoliteMail tracked messages “via Your Outlook Outbox” there are specific behaviors that users should be aware of. The recipient count should not exceed 1,000-1,500 email addresses for best performance. Sending PoliteMail tracked messages to distribution lists greater than 1,000-1,500 recipients will take a […]

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