Email distribution not sending with a Hybrid Exchange on-premise and Office 365 implementation

For Hybrid Exchange Office365 implementations without Azure AD connect (or AD FS – Federation) implemented. A common Exchange hybrid implementation has the MX record pointing to Office 365, with the mail domains configurated in Office 365 as internal relay, and the mail domains on-premises as authoritative. This way, if a message is sent from a […]

Data Security Notice: Meltdown and Spectre Remediation

In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence of any use of these exploits on any PoliteMail system. CVE-2017-5715 branch target injection CVE-2017-5353 bounds check bypass CVE-2007-5754 rogue data […]

PoliteMail for Outlook 4.7 User Guide

Welcome to PoliteMail 4.7 This pdf explains how to use the PoliteMail add-in software for Microsoft Outlook. PoliteMail enables 1 to 1 email marketing, newsletters and measured communications using Outlook and Exchange. PoliteMail adds response tracking, personalized broadcast messaging, professional style HTML templates, mailing list management, plus email metrics—all to the world’s most popular email […]

Too many email addresses?

  Outlook limits the number of recipients to 500 email addresses across all fields (To, CC, and BCC) in the 2016/Office 365 version.  This could cause errors if your DL is on the larger side, so we recommend creating a PoliteMail list to send from. Outlook adds the list of recipients to the message header, which […]

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Understanding PoliteMail Tracking Modes

PoliteMail offers three tracking modes, Aggregate, Individual and Anonymous. Aggregate Tracking and Individual/Anonymous Tracking are like apples and oranges. You are still tracking your total audience participation, but in very different ways. Aggregate mode tracks the email message, Individual and Anonymous modes will track the recipients. In Aggregate, every device and browser is counted, so […]

Sending yourself and your colleagues test messages

We recommend sending a test message to yourself and a colleague before pushing out a large message or campaign. The Preflight Test Send feature allows users to test a completed message prior to sending. Users can check the design and flow on both desktop and mobile, as well as links and smart attachments within the […]

Scheduling tracked messages to send at specific date and time

The Scheduled Send feature in PoliteMail allows users to schedule a tracked message to be sent at a future date and time. The message gets sent from Outlook and is then held securely within the PoliteMail Server before it is released at the scheduled date/time. PoliteMail does not require the sender of the email message to be online […]

Check your audience size before sending by using Get Recipient Count

Check your audience size by verify the total number of recipients included. Like the Preflight Test Send  – this is a great tool to check before sending a tracked email. To check the recipient count of an email message: With the email message window open, go to the Message tab From the PoliteMail Flag drop […]

How to Edit Template Content

To access the Template Builder and all of the features that come with it, open a new email email in Outlook. Select the PoliteMail tab > Templates > Template Builder To create or edit a Brand Theme: Inside of the Template builder, select New.  (For saved brand themes, simply choose the theme from the drop-down.) Set your brand themes by […]

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