Q – Does PoliteMail have a delayed send feature?
A – Yes, it is called a Scheduled Send.

The Scheduled Send feature in PoliteMail allows users to schedule a tracked message to be sent at a future date and time. The message gets sent from Outlook and is then held on the PoliteMail Server and released at the scheduled date and time. PoliteMail does not require the sender of the email message to be online at the time of release.

To Schedule a tracked message for future release:WPScheduledSend

  1. With the email message window open, go to the Message tab
  2. From the PoliteMail Flag drop down menu choose Scheduled Send*
  3. In the Schedule Send Dialog box check Do not deliver before
  4. Select the date and time for PoliteMail to start the send
  5. Click Save
  6. Click Send to send the message from Outlook to the PoliteMail server – You must hit send or the message will remain a draftside of the ribbon.* In version 4.6 of PoliteMail, Scheduled Send can be found under the PoliteMail tab in the message window, on the right side of the ribbon.

To Access the Scheduled message:

  1. Go to the PoliteMail tab within your Outlook window
  2. From the Campaigns drop down choose Scheduled Sends
  3. You should see a line item for the Scheduled Message – click to select the message
  4. If you scroll to the right you will see an Edit button that will allow you to edit the message subject line, scheduled date and time, and/or from line. If you make any changes be sure to scroll back over to the right and click on Update to save your changes
  5. With the message selected you can also send a Preflight Test Send or delete the scheduled send by clicking on the X to the right of Actions


Written by Rose Censullo, September 2017