What is the Recent Interaction Panel?

PoliteMail tracks all individual interactions and displays them as they occur within the Recent Interactions panel (lower right side of your Outlook Inbox).  Each of these individual interactions are compiled into the Email Metrics reports for entire messages, campaigns, and/or lists, available from the Track Results button.

PoliteMail keeps a history of all interactions at the individual contact level as well, which may be viewed using the Contact Profile panel, with access to the contact’s entire interaction history by clicking the Edit button.

The PoliteMail Information panel provides you with real-time and historical interaction tracking details.