Edit Contact Information (from Mailing List)

Managing Mailing Lists How to Change/Edit/View Contact Information From a Mailing List You can edit contact information, change email addresses, add mailing addresses, phone numbers, notes and view a contact’s entire PoliteMail interaction history from the contact profile record. From the Manage Lists page, double-click the list name to view/edit/add contacts on the list. Single-click […]

Delivered Metric

Understanding Your Email and Campaign Metrics What is the Delivered metric? The Delivered count is the total sent minus the undeliverables, sometimes referred to as a delivery rate. Despite the name, and much like Outlook’s own delivery receipt option, this metric does not indicate if the email was actually delivered into the recipient’s inbox or […]

Modify Fonts and Text Colors in HTML Templates

Modifying HTML Templates in Outlook Modify Fonts and Text Colors To modify fonts and text colors, use Outlook’s built-in editing tools within the Outlook email editor to modify templates. Type or paste in your text copy and links, then use Outlook’s text formatting tools to change fonts, colors and sizes. Remember fonts do not travel […]

Adding or Changing Links in HTML Templates

Add or Change Links Links within pre-designed templates are placeholders only, with no destination URLs.  To create an active link you may type or paste the link URL directly into the text, or to create a text link such as Click here, simply select the text (or image) you want to make into a link […]

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