Adding, replacing and deleting users

Note: To perform any of these tasks, you must have Admin privileges.  If you are not an Admin, please contact your local Administrator for assistance. To add, delete, or replace a user there are a few simple steps to follow.  However before taking any action, we recommend double-checking the number of licenses you have available […]

Adding calendar invites to a tracked message

To insert an Outlook calendar Meeting invite as a Smart Attachment: Open your Outlook Calendar> New Meeting Add all details, date, time etc. As the meeting creator, this will only work once the meeting invitation has been sent to at least one person. Send the email to yourself and verify that it appears on your Outlook […]

Saving a sent message as a PDF

Please note that you should always work with the sent message from the sent folder, to utilize the message before the PoliteMail server has processed and referenced the email. In the Sent Outlook folder, open the sent email to be saved as a PDF Click to place your cursor into the body of the email […]

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