Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations

Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server. The bottom line is that HTTPS traffic originating from the mobile device has to reach the PoliteMail Server for it to be measured. […]

Experiencing “Slow Image Load Times”?

When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How will this affect your PoliteMail tracked messages? For every PoliteMail tracked messaged, PoliteMail will supply a unique “time to read” based on the […]

On-prem? Run the PoliteMail prereq script to prepare for installation

*Please note the prereq script needs a minimum of 1 GB of RAM to run.* You should have received a download link for the prereq script from your account manager. If not, email serversupport@politemail.com for the link. Copy and paste the prereq script to the server on which you will be installing the software. Extract the file […]

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