Multiple Opens

There is a 3-hour filter on multiple opens, to prevent the effect of getting multiple opens as a result of simply scrolling through your inbox.   If however you opened the email from both your desktop as well as your smartphone within that time window, you would see that event as a multiple open. The non-unique […]

How Does Tracking Work?

How Does Tracking Work? PoliteMail, like all email marketing software, uses standard web-page image tracking to determine opens. Therefore, email open tracking is actually a result of the recipient displaying the images within the email. It is the image referenced from the PoliteMail Server that enables measurement of the open, and no other user interaction […]

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