Changing an Image or Smart Attachment after a message is sent

This process will work whether or not the email has been opened. To change an Image or Smart Attachment after a tracked message has been sent: Go to the PoliteMail tab > Content > Images > Smart Attachments Select the Image or Smart Attachment that needs to change and select Actions > Replace     Note: This […]

Changing a URL on a sent message

To change a URL after a tracked message has been sent: Navigate to Outlook > Politemail > Content > Links Select the Link Select the Edit button Scroll to the URL column and make any necessary changes by clicking into the field and editing the existing link.       Select Update to save the change. Any recipient that opens […]

Saving a sent message as a PDF

Please note that you should always work with the sent message from the sent folder, to utilize the message before the PoliteMail server has processed and referenced the email. In the Sent Outlook folder, open the sent email to be saved as a PDF Click to place your cursor into the body of the email […]

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