Deleting older or unused templates

As a best practice, we recommend checking if the template has been shared.  Here’s how: Navigate to the PoliteMail tab from Outlook.  Select the Content drop-down menu, and choose Templates. If the template you want to delete has the two-way arrow, it has been shared.     To delete a template: Navigate to the PoliteMail tab from […]

Sharing PoliteMail Templates & Email Content

Sharing PoliteMail Templates & Email Content with other PoliteMail users within your Account. The concepts of sharing and ownership allow you to control who can see and use the email templates you create. Understanding Ownership By default, the user who creates the content is the owner of it. The owner is the only user, other […]

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