How to Unlock Users – v4.53

  If you are on v4.53 of PoliteMail, any Admin can unlock users directly. If a user locks their account from entering an incorrect password too many times, follow the steps below: Go to your PoliteMail Settings > Users If the user is locked out, the ‘Enabled’ column will be unchecked Click on ‘Edit’ in the far […]

How to Change Smart Attachments – v4.5

To change a Smart Attachment that you sent in a message, follow the steps below. Upload the new, corrected Smart Attachment. To Upload go to Content>Smart Attachments>New. Delete the Smart Attachment you want to replace by selecting it in your Content Library then clicking on the X. Go back to the new Smart Attachment and click […]

Adding trackable links to messages

PoliteMail automatically tracks any link within your email (as long as it appears as a link and Outlook has underlined the link). You may type or paste URL’s directly into your email as you normally would in Outlook. To add a link to text or an image within a message: Select the text or image […]

How to create a subscription list – v4.5

How to create a subscription list A subscription list enables your recipients to opt-in and opt-out of the list themselves. Subscription lists for newsletter and other publications can be created by following the steps below. First, you will need to create a Mailing List within PoliteMail. From the main PoliteMail toolbar, select Lists > Mailing […]

New Features in v4.5

Geolocation Mapping Now see where your opens and clicks are coming from. Key Metrics Over Time & Read-Time Charting More visualization options for more intuitive analysis. Modernized Data Grid Controls Adjustable data columns (with memory) allow you to create your own list views. Filtering, Sorting and Exporting Grid views now contain key metrics and enable […]

Adding Users to Your PoliteMail Account (v4.5)

Adding Users to Your PoliteMail Account (v4.5) As the PoliteMail Admin user, start from PoliteMail Account Settings, and select the Users tab. PoliteMail for Outlook is licensed on a per-seat basis, so one User may send from multiple email addresses (e.g. their own personal email address and a shared mailbox), but each person who sends […]

Scheduled Sends – v4.5

How to use the scheduled send feature You can create PoliteMail mailings ahead of time and schedule them to be delivered at a specified date and time. You will need to be connected to the PoliteMail Server via your Server Connection to use the scheduled send feature. To schedule a send: Address and create the […]

Social Link Tracking – v4.5

Social Link Tracking – v4.5 Social Link Tracking allows you to track metrics, such as click throughs, for links posted outside of PoliteMail. For example, you can generate a tracked link for your website, put it in a Twitter or Facebook post, and view the results in PoliteMail. To use Social Link Tracking, click on […]

PoliteMail Metrics Definitions – v4.5

PoliteMail Metrics Definitions Sent Total recipients message was addressed to [count of members in list(s)] Devices Unique devices tracked (devices identified via browser agent) Impressions Total number of all previews/opens (non-unique, total open count) Undeliverables Hard bounces (returned to a mailbox PoliteMail is monitoring) Does not work with Aggregate tracking Out of Office Out-of-office replies […]

PoliteMail Version 4.5 Build Sheet

  PoliteMail v4.5 Release Notes: Jan 1/21/15 build 1/14/15: Updates to feature requests Description Work Item Status Import Outlook or Exchange DL into PM mailing list Feature Request 764 Complete Enable Personalization in Anonymous Tracking Feature Request 41, 279 Complete Disable ability to create duplicate list name, content names Feature Request 245 Complete Add support […]

Latest Tweets

  • Loading...