How to Unlock Users

If you are on v4.53 of PoliteMail, any Admin can unlock users directly. If a user locks their account from entering an incorrect password too many times, follow the steps below: Go to your PoliteMail Settings > Users If the user is locked out, the ‘Enabled’ column will be unchecked Click on ‘Edit’ in the far right […]

Social Link Tracking

Social Link Tracking allows you to track metrics, such as click throughs, for links posted outside of PoliteMail. For example, you can generate a tracked link for your website, put it in a Twitter or Facebook post, and view the results in PoliteMail. To use Social Link Tracking, click on the icon in your main […]

PoliteMail Metrics Glossary

Metrics Glossary Sent -Total recipients message was addressed to [count of members in list(s)] Devices – Unique devices tracked (devices identified via browser agent) Impressions – Total number of all previews/opens (non-unique, total open count) Undeliverables – Hard bounces (returned to a mailbox PoliteMail is monitoring) Does not work with Aggregate trackingOut of OfficeOut-of-office replies […]

PoliteMail Version 4.5 Build Sheet

  PoliteMail v4.5 Release Notes: Jan 1/21/15 build 1/14/15: Updates to feature requests Description Work Item Status Import Outlook or Exchange DL into PM mailing list Feature Request 764 Complete Enable Personalization in Anonymous Tracking Feature Request 41, 279 Complete Disable ability to create duplicate list name, content names Feature Request 245 Complete Add support […]

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